“Tipping point: can the pandemic reignite grocery click & collect?”
Answering the question of the author – “We believe it will”. As George cites the ‘Bain’ report – the current business model of online grocers is broken. They invest millions and the more the sales grow – the more money they lose. The best solution is to combine MFC’s with high performance, high capacity robotic click&collect. Then the retailers will achieve real profitability.
Till now – traditional click&collect locker solutions – where having too little capacity taking too much space at the same time per logistic bin. To reach capacity of 200 logistic bins or more – you would have to place 10-15 or more units. And the customer would get lost. And this is the minimum capacity to make the business costly and timely effective. Create a real hub effect.