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Robotic Parcel Lockers

Click & collect machines for e‑commerce

PickupHero Convenience (PHC)

Automated parcel locker
that fits into a little store

PickupHero is the smallest and most efficient robotic parcel locker in the world which fits 90% of convenience stores. It uses mainly non-retail space that’s why it allows to quickly build a dense pickup network, using small stores in city centers.

PHC 2022 - 1a
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Why PickupHero Rocks?

Smallest footprint on the market

Smallest footprint on the market

One collect & load door allows to have a much higher machine (3 m) and hide it behind the shop shelves - so it uses only 0.7 m2 / 7.5 ft2 of commercial space.

Highest capacity
per sq meter

Highest capacity
per sq meter

Thanks to the robot inside, it offers a capacity per sq meter up to 65 parcels, using limited spaces in a highly efficient way.

Quick growth of pickup network

Quick growth of pickup network

PHC allows building a large network of automated pickup points by using existing chains of small stores with limited space.

Bigger in‑store sales

Bigger in‑store sales

The machine drives in-store footfall: 70% pickup to purchase ratio. It also limits the workload of the store personnel.

Easy access for couriers & clients

Easy access for couriers & clients

One collect & load door and touchscreen at the convenient height, allow users to go through the process with no effort.

Very fast loading & pickup

Very fast loading & pickup

Loading time is less than 30 sec., increasing couriers’ effectiveness. Collection time is less than 15 sec., enhancing convenience.

Great user experience

Great user experience

The machine provides consumers with a self-service pickup without any need to wait in a queue and involvement of a sales person

Friendly for the planet

Friendly for the planet

PHC lowers the number of km driven by couriers, decreasing congestion and air pollution in comparison to home delivery.

3 sizes of PickupHero

We offer PickupHero in 3 sizes with a flexible number of slots suited to our Clients’ needs.

Width

No. of parcel slots recommended

Max.

PH-1
PickupHero Convenience

Width

170

No. of parcel slots recommended

56

Max.

130

PHC-2a
PickupHero Medium

Width

350

No. of parcel slots recommended

112

Max.

308

PHC-3a
PickupHero Grande

Width

480

No. of parcel slots recommended

164

Max.

452

pickuphero-size

The only parcel locker that fits a small convenience store!

PickupHero Convenience takes only 0.7m2 (7.5 ft2) of commercial space – the rest is hidden in the corner of shelves

  • dimensions: w: 170 cm x d: 90 cm x h: 294 cm (w: 5,54 ft x d; 3,12 ft x h: 9,61 ft)
  • recommended capacity: 56 parcel slots.
    slots for 3 sizes of parcels: 28*A, 28*B, 20*C
  • max. capacity: 130 parcel slots.
    slots for 1 size of parcels: 130*A

Sizes of parcels that fit our PickupHero Convenience:

  • Size A: 40 x 26 x 8 cm
  • Size B: 40 x 26 x 18 cm
  • Size C: 40 x 26 x 48 cm
PHC-2-wymiary2

Very functional robotic parcel locker with increased capacity. Still can fit a convenience store - just takes more space!

PickupHero Medium takes only 2.4 m2 (25.8 ft2) of commercial space – the rest is hidden in the corner of shelves.

  • dimensions: w: 350 cm x d: 90 cm x h: 294 cm (w: 5,54 ft x d; 3,12 ft x h: 9,61 ft)
  • recommended capacity: 112 parcel slots.
    slots for 3 sizes of parcels: 28*A, 38*B, 46*C
  • max. capacity: 308 parcel slots.
    slots for 1 size of parcels: 308*A

Sizes of parcels that fit our PickupHero Medium:

  • Size A: 40 x 26 x 8 cm
  • Size B: 40 x 26 x 18 cm
  • Size C: 40 x 26 x 48 cm
PHC-3-wymiary2

Very functional robotic parcel locker with increased capacity. Still can fit a convenience store - just takes more space! It’s wall can be used for digital signage.

PickupHero Grande takes only 4.6 m2 (50 ft2) of commercial space – the rest is hidden in the corner of shelves.

  • dimensions: w: 480 cm x d: 90 cm x h: 294 cm (w: 5,54 ft x d; 3,12 ft x h: 9,61 ft)
  • recommended capacity: 164 parcel slots.
    slots for 3 sizes of parcels: 42*A, 54*B, 68*C
  • max. capacity: 452 parcel slots.
    slots for 1 size of parcels: 452*A

Sizes of parcels that fit our PickupHero Grande:

  • Size A: 40 x 26 x 8 cm
  • Size B: 40 x 26 x 18 cm
  • Size C: 40 x 26 x 48 cm

How to fit PHC
to convenience stores

PickupHero at

Żabka Poland

PickupHero implementation in Żabka proves that this fully automated parcel locker is a perfect choice for convenience stores! Occupying such a small space, our click-and-collect genius can accommodate over 70 packages and soon it will be even more. As we have seen, it also generates significant additional footfall for the stores without any extra sales persons engagement – meaning: no extra costs, but extra income.

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Robotic vs classic

Although robotic and classic pickup machines serve the same purpose, their structure is completely different.

The use of a robotic arm inside brings a lot of advantages which make automated click & collect solutions highly efficient for e-commerce, convenient for users and friendly for the environment.

Parcel Lockers

Classic technology

PickupHero

Robotic technology
Customer / Courier Access

Parcel Lockers

Classic technology
classic-icon
Multiple collect & load lockers

All lockers need to be accessible to the users

PickupHero

Robotic technology
ph-icon

1

collect & load
door

Only this part of the machine has to be accessible to the users

Use of commercial space

Parcel Lockers

Classic technology
High usage of a commercial space

Classic machine should be exposed fully, ocupying its total length and height as customers and couriers need access to all lockers

classic-icon2

The machine needs a commercial space equal to its full size

classic-store

In a little store – you can only place a little machine with limited capacity:

12-16

packages

PickupHero

Robotic technology
Low usage of a commercial space

PHC could be put in the corner of a location behind the shelves / other structures as customers and couriers need access only to the collect & load door

ph-icon2

The machine needs

only

0,75m

length of commercial space

ph-store

Possibility to place PHC in every little store – while keeping a decent capacity:

50-130

packages
Height

Parcel Lockers

Classic technology
classic-icon3
Machines should have height reachable by users

It can be up to

2,20m

high

It is necessary to make the lockers fully accessible.
It limits vertical capacity

PickupHero

Robotic technology
ph-icon3
Machines can use the full height of the space

It could reach

3m

or more if needed

Just because only the collect & load door needs to be accessible. It boosts vertical capacity

Internal structure

Parcel Lockers

Classic technology
Limited
horizontal capacity
rows-icon2

1 row of packages

packages-icon

PickupHero

Robotic technology
Doubled
horizontal capacity
rows-icon

2 rows of packages inside

packages-icon2
Footprint

Parcel Lockers

Classic technology
High footprint
Much bigger size of the machine to deliver 60-100 parcels
classic-icon4

PickupHero

Robotic technology
Low footprint
Small size of the machine to deliver 60-100 parcels
ph-icon4
Expansion in cities that do not allow outdoor machines

Parcel Lockers

Classic technology

Classic parcel lockers with a capacity comparable to robotic parcel lockers

take up much
more space

So they make it impossible to rapidly build a dense pickup network because of the limited number of adequate locations

If placed in stores - would have a very limited capacity, not high enough to deliver a “hub effect”

To build a network - you have to search only for places with vast space - like train / subway stations

PickupHero

Robotic technology

Robotic parcel lockers due to their very low commercial footprint can be used to

build a vast
pickup network

in cities like NY, London or Paris by using existing small locations

Thanks to their high capacity they create a “hub effect”, delivering a significant number of orders

It is enough for a logistical partner to sign agreements with retail / commercial networks (eg. of convenience stores)

Accessibility for people with disabilities

Parcel Lockers

Classic technology
disabled2
Limited access
to the upper lockers
for people with
disabilities

PickupHero

Robotic technology
disabled
Easy access

to the loading door
for people with
disabilities

Advantages of placing parcel lockers
in the stores

Higher in-store traffic
(70% pick-up to purchase ratio)
for retailers

icon5@2x

Reducing negative experience of consumers waiting too long in the queue to pay for their shopping because of users collecting their parcels at the checkout

icon18@2x

Unified consumer experience without involvement of a sales person. Saving shop assistants' time for serving clients making their shopping

Hub effect

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1 courier

Home delivery

60-80

orders per day

1 courier

PickupHero

1000+

orders per day

Robotic vs. traditional e‑commerce pickup solution

14

traditional e‑commerce pickup machines

1

PickupHero
The most efficient click & collect robotic solution for e‑grocery.

Classic parcel locker for outdoor and indoor pickup.