We unleash the full potential of retail. Beneath you will find explained - what is the basis of our mission and how we make the difference. We believe that thanks to our actions and our solutions - retail will be able grow at a much higher pace - especially e-commerce and e-grocery.


Robotic pick-up-drop-off hubs for stores and cities

What is the last mile?

The last mile - delivery and pick up - the final stage of the e-commerce experience is today’s biggest challenge for e-commerce and e-grocery retailers. Inefficiencies in the delivery process creates a bottleneck which makes the last mile inefficient.

Huge growth in online retail

According to the World Economic Forum’s Future of the Last Mile report, e-grocery and e-commerce are growing rapidly and by 2023 e-commerce is expected to account for 20% of global retail sales. By 2030 urban deliveries are expected to grow by 78% putting a huge strain on the last mile.

And these are data from before Covid 19, that sped up the growth of e-commerce even by 4-8 years ahead.

The changing landscape

Today’s cities and towns are not able to withstand the increased volumes of traffic that the predicted rise of e- commerce and e-grocery will bring.

If we do nothing e-commerce and e-grocery services will suffer and consumers will seek more convenient retail options.

In New York, 1.5M packages are delivered daily from online stores! The number of delivery trucks needed to handle such a large number of orders resulted in a 23% decrease in average speed on access roads and in many neighborhoods.

NY Times

Why is the last mile breaking down for e-commerce and e-grocery?


  • Cities are overcrowded with courier cars increasing delivery times and pollution. Many cities are imposing strict limits on traffic volumes which is impacting the ability to deliver orders
  • Consumers expect same or next day delivery but there are not enough people or hours in the day to meet demand


  • High costs of delivery threaten retailers’ bottom line
  • One courier is only able to deliver around 12-14 orders a day (France)
  • Retailers are being forced to increase minimum basket values to break even
  • Levels of investment to meet consumer demand are unrealistic for many retailers

Transforming the last mile

According to the World Economic Forum, the best solution to solve today’s challenges for the last mile and unleash the full power of online retail are parcel locker solutions and multi-brand parcel shops and hubs.

Introducing a network of robotic pick up - drop off parcel locker hubs (PUDO) and e-grocery machines solves the inefficiencies of the last mile. Through efficient use of space automation, retailers worldwide are able to improve the delivery experience for consumers and improve commercial performance

The Retail Robotics Difference

Making it possible for all stores to unleash their full retail potential.

We combine parcel locker solutions with in-store and city-based hubs. Our robotic lockers and hubs are small enough to fit in any shop and powerful enough to meet the demands of the large superstores.

Our robotic machines - Arctan and PickupHero - make use of vertical, non-retail space, and unused city spaces.

By boosting the availability of pick up locations, Arctan and PickupHero maximise consumer convenience, reduce delivery miles, and increase in-store footfall.

Arctan - the most effective robotic e‑grocery click&collect

PickupHero Convenience- The only parcel locker that fits most stores


The future success of retail depends on creating solutions that enable retailers to scale e-commerce and e-grocery sales, reduce the volume of urban deliveries, and provide consumers with convenient ways to collect online orders. We call this multidimensional convenience.

The Retail Robotics solution

We enable e-commerce and e-grocery retailers to do more with less by solving the challenges associated with individual deliveries and traditional pick-up-drop-off (PUDO) solutions and maximise the value of store space.

Reduce costs

Providing consumers with a convenient way to collect parcels reduces the number of individual home and office deliveries required reducing the overall cost of fulfilling online orders.

Decrease delivery time

Centralising deliveries to a store or city-based hub reduces the time required to deliver orders enabling retailers to offer more same day or next deliveries.

Maximise value

Driving consumers to a store-based pick up service creates a synergy between online and offline, increases store footfall, and boosts sales. Automated pick up solutions maximise the use of vertical and non-retail space by eliminating the need for big individual lockers that take up valuable space.

Advantages of robotic solutions

PickupHero and Arctan have the smallest footprint to capacity ratio on the market (they can fit 90% of stores), are powered by advanced robotics, and are designed to make e-commerce, e-grocery, parcel delivery, and pick up as convenient as possible.

A perfect set

By placing Arctan and PickupHero in your retail store network you can achieve full multidimensional convenience for your customers:

  • convenience of a local store for everyday shopping
  • convenience of an e-commerce pick-up & drop off (PickupHero)
  • convenience of easy e-grocery pick-up (Arctan)

and increase the value of your company.